Last Updated: 2026/08/23
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we may also collect information about:
The web pages or products you view
Websites or search terms that referred you
How you interact with the Site
We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies – Data files placed on your device or computer that may include an anonymous unique identifier.
Log files – Track actions occurring on the Site and may collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect information such as:
Name
Billing and shipping address
Payment details or information necessary to process your chosen payment method
Email address
Phone number
This is referred to as “Order Information.”
When we mention “Personal Information” in this policy, we refer to both Device Information and Order Information.
We use Order Information to:
Fulfil any orders placed through the Site, including payment processing, shipping, and providing invoices or order confirmations
Communicate with you about your order or account
Screen orders for potential risk or fraud
Provide you with information or marketing relating to our products or services, in line with your preferences and applicable law
We use Device Information to:
Screen for potential risk and fraud
Improve and optimise our Site and customer experience
Generate analytics about how visitors browse and interact with the Site
Measure the performance of our marketing and advertising, where applicable
We use cookies and similar technologies to help the Site function properly, understand how visitors use the Site, and improve your experience.
Where required, you can choose to accept or reject non-essential cookies through our cookie preferences. You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
We take reasonable technical and organisational measures to protect your Personal Information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure.
We may share your Personal Information with trusted third-party service providers where necessary to operate the Site and provide our products and services. These may include:
Payment service providers to process payments
Delivery or courier providers to fulfil orders
Analytics providers to help us understand how customers use the Site
Technology, hosting, and other service providers that help us operate the Site
We may also share your Personal Information:
To comply with laws and regulations
To respond to subpoenas, warrants, or other lawful requests
To protect our rights, property, security, or the rights and safety of others
Some of our service providers may process or store Personal Information outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your Personal Information is handled in accordance with applicable law.
We may use your Personal Information to provide you with advertising or marketing communications that we believe may be relevant to you, in accordance with applicable law and your marketing preferences.
You can opt out of marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us.
You may also be able to manage personalised advertising through the settings provided by the relevant advertising platform.
Please note: We do not alter our Site’s data collection or use practices when we receive a “Do Not Track” signal from your browser.
Depending on applicable law, you may have the right to:
Access the Personal Information we hold about you
Request correction or updating of inaccurate information
Request deletion of your Personal Information, where applicable
Object to certain processing of your Personal Information
Withdraw consent where processing is based on your consent
To exercise any of these rights, contact us using the details below.
We retain your Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Certain information may need to be retained for legal, tax, accounting, fraud prevention, or other legitimate business purposes.
Totemic Cannacraft complies with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to handling your Personal Information lawfully, securely, and transparently.
As a South African data subject, you have the right to:
Access your Personal Information
Request correction or deletion of inaccurate or outdated information
Object to certain processing
Withdraw previously given consent where applicable
Lodge a complaint with the Information Regulator (South Africa)
We process your Personal Information only where permitted or required by applicable law, including where necessary to fulfil a contract, comply with a legal obligation, protect legitimate interests, or where you have provided consent.
If you believe that your Personal Information has been processed unlawfully or that your rights have been infringed, you may contact us to raise your concern. You may also lodge a complaint with the Information Regulator (South Africa).
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how we handle your Personal Information, or if you would like to exercise any of your privacy rights, please contact us using the contact details provided on the Site.
Totemic Cannacraft
Disclaimer: All cannabis seeds sold or promoted by Totemic Cannacraft contain 0% THC and are intended for genetic preservation. Customers are responsible for complying with applicable laws. Totemic Cannacraft and its affiliates accept no liability for misuse or unlawful use.
